Privacy Policy

Tirajeh Jewelry respects your privacy and handles personal information with care. This Privacy Policy explains how we collect, use, disclose, and retain information when you visit our website, contact our Laguna Niguel showroom, request a consultation, or communicate with us about jewelry, bridal pieces, custom work, repairs, or related services.

Depending on how you interact with us, we may collect the following categories of information:

• Identifiers and contact details, such as your name, email address, phone number, mailing address, and showroom appointment details.
• Inquiry and preference details, such as the jewelry you are interested in, reference numbers, budget range, occasion, style preferences, gemstone preferences, ring size, and notes you include in forms or emails.
• Customer records and service details, such as information related to purchases, custom design discussions, repairs, appraisals, or follow-up support, if those services are requested.
• Internet or device activity information, such as IP address, browser type, device information, referring URLs, and basic website activity collected through cookies, server logs, or similar technologies.
• Communications content, including messages, attachments, call notes, and any images or files you send to us.

We collect information:

• Directly from you when you submit a contact form, request an appointment, email us, call us, or otherwise communicate with the showroom.
• Automatically when you browse the site, through cookies, server logs, and similar website technologies used for functionality, security, and analytics.
• From service providers or business tools that help us host the website, route email, manage spam filtering, secure the site, or support customer communications.

We use personal information for business and operational purposes such as:

• Responding to inquiries and scheduling showroom appointments.
• Helping you identify jewelry, bridal, custom, repair, or redesign options.
• Maintaining customer records and communicating about requested services.
• Operating, securing, and improving the website and our showroom experience.
• Preventing fraud, spam, misuse, and other harmful activity.
• Complying with legal obligations, resolving disputes, and enforcing our policies.
• Sending updates or marketing communications where you have requested them or where otherwise permitted by law.

We do not sell personal information for money through this website. We may disclose personal information to service providers, contractors, and advisors that help us operate the website or the showroom, including providers for hosting, email delivery, spam filtering, security, analytics, communications, payment handling, or professional support. We may also disclose information if required to comply with law, protect rights or safety, investigate fraud, or support a business transition such as a merger or asset sale.

We do not knowingly share personal information for cross-context behavioral advertising through this website. If our practices change, we will update this notice.

We use cookies and similar technologies to keep the site functioning, remember preferences, improve performance, understand website usage, and help protect the website against abuse. You can control certain cookies through your browser settings, but disabling cookies may affect how the site functions.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including customer service, recordkeeping, legal, tax, fraud-prevention, and business continuity needs. We use reasonable administrative, technical, and physical safeguards designed to protect personal information; however, no website or transmission method can be guaranteed completely secure.

• You may ask us to update or correct the information you have provided.
• You may opt out of marketing emails by following the unsubscribe instructions in the message or by contacting us directly.
• You may request information about our privacy practices by calling (949) 434-7769, emailing info@tirajeh.ca, or using our contact page.

If and to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our handling of personal information, California residents may have the right to request: access to or knowledge of personal information we collected, used, disclosed, sold, or shared; deletion of personal information, subject to legal exceptions; correction of inaccurate personal information; a portable copy of certain personal information; information about our use and disclosure of sensitive personal information; and non-discriminatory treatment for exercising privacy rights.

California residents may also have the right to opt out of the sale or sharing of personal information. We do not currently sell personal information for money through this website and we do not knowingly share personal information for cross-context behavioral advertising through this website.

To submit a privacy request, contact us at (949) 434-7769, info@tirajeh.ca, or through our contact page. We may need to verify your identity before completing a request, and an authorized agent may submit certain requests on your behalf where permitted by law. We aim to respond within the time required by applicable California law.

This website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 through this site.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will post the updated version on this page and revise the effective date. Questions about this policy may be directed to (949) 434-7769, info@tirajeh.ca, or by mail at 27932 La Paz Road, Suite B, Laguna Niguel, CA 92677.